How to Claim a Business Listing

A business can be claimed if there is no owner associated with it, no user id is set and the Enable Claim Business option is set to yes on general settings. If all the conditions are met, a claim button will be displayed when viewing the business listing in frontend.

In order to claim a business listing, a business owner has to create an account and login into the account.

If the user is already logged in, after selecting the “Claim Business” button, s/he will be redirected to the form to fill in the details.

When the details are filled, the business listing can be claimed. In this step, there are two possible cases.

Case 1: Packages are disabled

In this case, after the claim process is performed, the user will be redirected again to the listings’ details page with the claim success message displaying there. The listing will enter in the “Need claim approval” state and the administrator has to decide if the claim will be approved or rejected.

Case 2: Packages are active

In this case, after the claim process is performed, the user will be redirected to the packages page. In this page, a new package for the listing.

After the package has been chosen, the user will be redirected to the billing details page and then to the payment page. After the payment has been completed, the listing will be assigned to the new chosen package. But it will still be in a “Need claim approval” state and the administrator has to decide whether the claim will be approved or rejected.

Although, it has to be considered that even though in the case when the packages are enabled, this step is not mandatory. The user can still only claim the listing with the already assigned free package and not upgrade to a new one, for the time being.