How to Contact a Business

If the Enable Contact Business is set to yes on general settings, the site visitors are able to contact the business by using the Contact business button on the listing details view. The user has to complete the two parts of the contact form and click send button when ready. At the top of the form, you can choose which contact person you want to contact, if there are any contact persons defined for the business listing. After contacting the business, an email will be received by the business owner also by site admin. A copy of the contact messages is also stored on the database and can be viewed on the Business Messages section under the Business Listings menu on admin and front-end Control Panel.

Contacting a business from the offer or the event page has the same logic as contacting from the business listing details page. Some few things that are worthy to be mentioned, is that the send button of the offer is associated with the business contact information. When the business doesn’t have an email added on it, the send button will not be displayed.

For the event, the contact email is set to event contact email, if one defined, otherwise it will be sent to the business listing contact email.